Last updated: 21 August 2026
These terms govern your use of MapRank, a Google Business Profile content and management service operated by Digital Cove. They sit alongside our Privacy Policy. Nothing in these terms limits rights you have under applicable consumer law. Contact: SalesSupport@thedigitalcove.co.uk.
MapRank helps you keep your Google Business Profile useful and current. You can upload recent business photos and add an optional factual note. MapRank uses your business, services and location context to prepare locally relevant Google Business Profile content for review.
The launch service is approval-led. Content is not supposed to be published merely because it was generated. While direct Google API publishing is not enabled for a customer, approved content can be handled through Digital Cove's manual-manager workflow using authorised Google Business Profile access. If direct publishing becomes available later, the product will identify that capability separately.
MapRank does not guarantee a ranking position, calls, enquiries, bookings or revenue. Google controls its own products, policies, moderation and search results.
The standard MapRank subscription is £30 per month unless Stripe clearly shows a valid promotional offer or different currency at checkout. The subscription begins when the purchase is successfully completed and renews monthly until cancelled. We do not delay the first billing period until Google onboarding is completed.
Stripe processes subscription payments. Digital Cove does not store your full card details. The amount, currency and renewal terms shown by Stripe immediately before payment are the terms that apply to that checkout.
You can ask to cancel MapRank at any time by emailing SalesSupport@thedigitalcove.co.uk from your account email. We will cancel the recurring subscription so that future renewals stop. Unless applicable law requires otherwise or we agree something different with you, access continues until the end of the billing period already paid for.
If you intend to stop the next renewal, contact us as soon as possible before that renewal date. If a charge is taken after a valid cancellation should already have taken effect, contact us so it can be investigated and corrected.
Statutory cancellation and quality rights can apply in addition to the subscription cancellation described above. Those rights depend on the circumstances and applicable law. These terms do not ask you to give up a statutory right simply by subscribing or by receiving access to the service.
To exercise a cancellation right or ask about a refund, email us with your name, account email, approximate purchase date and a clear statement of what you want us to do. This does not affect rights you may have if the service is faulty, not as described or otherwise fails to meet statutory requirements.
We aim to keep MapRank available but cannot promise uninterrupted service. Hosting providers, AI providers, Stripe, email systems and Google services can experience outages or change their systems. We may make reasonable technical changes needed to keep MapRank secure, functional and commercially sustainable.
We do not promise refunds merely because a particular ranking, enquiry or revenue result was not achieved. We will correct billing errors and honour refunds or remedies required by applicable law. We may also agree a refund where the service could not be provided as sold.
Refund questions should be sent to SalesSupport@thedigitalcove.co.uk with the account email and enough information for us to identify the payment.
MapRank does not provide exclusive territory rights unless a separate written agreement expressly says so.
We may suspend or terminate access where reasonably necessary for serious misuse, fraud, payment disputes, security risk, illegal content or a material breach of these terms. This does not remove any refund or consumer rights that apply by law.
We may update these terms when the product, law or supporting services change. Material changes affecting an active subscription will be communicated in a reasonable way before they take effect where required.
Applicable UK law and any mandatory consumer protections that apply to you remain in force. Nothing in these terms is intended to remove a right or remedy that cannot legally be excluded.
Digital Cove
Email: SalesSupport@thedigitalcove.co.uk